We believe that behind an excellent service, there is a team focus on daily customer requirements and project planning. Also, experienced lives and common values shared in KwBelieve turn job into a happier place to work.
Lead Real Estate Consultant – Diogo Baldaque. Specialist in management, finance, and marketing, with 30 years of experience. Responsible for client relations, negotiation, and the management of complex processes.
Listing and Promotion Support Team. Responsible for identifying properties, contacting owners, and preparing all documentation. Conducts technical visits, valuation assessments, and property marketing plans.
Buyer Manager and Lead Follow-Up. Screening of qualified leads, scheduling viewings, and sales follow-up. Client support during the decision-making and transition phases.
Marketing and Communications Department. Creation of digital campaigns, professional photography, videos, and social media promotion. Management of listings on national and international portals (Idealista, Imovirtual, etc.).
Technology Department. Development of integrated systems within KW and its teams to streamline processes and ensure information security.
Business Intelligence and Advisory Department. Creation of performance indicators and market statistics.
Mortgage Brokerage Department. Client support to secure the best possible market conditions and facilitate property purchasing power.
Specialized Partners. Legal professionals and certified solicitors. Architects and designers. Property appraisers. Tax consultants. Partners.
Regarding Real Estate, we understand that selling or purchasing a property can be a complex and stressful process, and we are committed to providing the support and guidance you need to achieve a successful sale. So, if you are looking to sell or buy your property in Portugal and want to work with a team of experienced professionals dedicated to your success, let’s talk!
WHY DO WE EXIST?
We aim to innovate solutions for the residential and investment markets—particularly in Cascais—by introducing new models and systems that simplify your experience through personalized, efficient services.
We also maintain a team covering the entire region, as well as a dedicated professional division.
We have identified the key challenges and specific issues facing families and investors in Cascais:
1. Complexity in Managing Family Transitions (Life Stages)
Families in Cascais often go through critical life stages—such as a growing household or children leaving home ("empty nest")—that necessitate a move, often creating anxiety and financial risk.
Specific issue: How can we ensure the sale of the current home and the purchase of the new one happen in sync, minimizing the risk of being left without housing or facing a double financial burden?
2. Inefficiency and Lack of Transparency in the Sales Process
Many property owners in Cascais feel their homes lack proper exposure or that the process is opaque, leading to excessively long sales periods.
Specific issue: Is my property truly reaching all potential buyers, including the international market and "off-market" investors?
3. Optimizing Liquidity and Returns for Investors
Investors with excess liquidity or those planning for retirement seek alternatives to traditional capital markets but face barriers in identifying genuine opportunities.
Specific issue: How can I convert immediate liquidity into real estate or other assets that guarantee a secure retirement, while accounting for high tax burdens and market volatility?
4. Managing Related Services and Technical/Tax Bureaucracy
A lack of coordination among lawyers, banks, and technical specialists is a recurring problem that delays transactions and can lead to poor tax decisions.
How can I access a network of reliable home service providers—for issues like leaks, carpentry, certified appraisals, energy certificates, credit services, etc.? A practical question: What is the fiscal impact (capital gains, IMT) of my transaction, and how can I secure the best financing terms without having to consult multiple banks individually? Will I be working with good partners, or are there others who are more effective and experienced—professionals who show up on schedule and guarantee quality?
5. Pragmatic Negotiation in an Inflated Luxury Market
In luxury areas such as Cascais and Estoril, there is often a disconnect between owners' expectations and market reality.
The key question: How can I determine the true market value of my property without relying on unrealistic price ranges that serve only to win the client—but not to make the sale? How can I access an international network of potential clients in the luxury market?
WHY ARE SUCCESSFUL – HOW DO WE DO IT?
A. Client Relationships and Focus on Listings
• The satisfied client we seek is one who recommends us for new services throughout their lifetime. Communication is therefore critical—"36 calls" throughout the year, based on scale and consistent reporting during the project: bi-weekly verbal updates and monthly written reports.
• Continuous team training – access to best practices and international teams in real estate, project management, technology, relationship building, and marketing. Result: greater effectiveness.
• Solid values – Faith, Family, and only then Business. Recharging batteries on weekends to drive six highly productive and meaningful days.
B. Leverage – Productivity
• Sharing – A simple sharing system with the ENTIRE national network of real estate agents – ensuring greater visibility and faster transactions.
• Proven marketing plans and investments – universal or off-market, national and international. Access to portals, newsletters, social media, and KW Luxury. Hence, mutual dedication to the project is critical.
• Collaboration with specialized teams – photographers, mortgage brokers, lawyers and legal professionals, marketers, appraisers, moving services, visa specialists, contractors, etc. – ensuring greater efficiency.
C. Systems and Models
• MREA Model – Weekly "411" focus, defining "dedicated time blocks," and seeking opportunities from various sources.
• KW Technology – Systems for superior client relationships – integrated "KW Command CRM," "Gemini Pro AI," and "Canva."
• Project monitoring – rigorous, personalized follow-up at every stage with every client, driving productivity and personalization.
WHAT DO WE DO?
DB KW is a real estate consultancy team operating within the Keller Williams Portugal network, dedicated to facilitating the buying and selling of properties for families and businesses.
Keller Williams is one of the world's largest real estate brokerage firms and currently ranks among the top three market leaders in Portugal.
We operate primarily in the Oeiras, Estoril, Cascais, Lisbon, and Porto areas, specializing in the residential and luxury segments—covering both individual residential properties and new developments.
A Keller Williams, e concretamente o Market Center KW BELIEVE, é sinônimo de excelência. Temos muito orgulho em oferecer um serviço excepcional a cada um dos nossos clientes. Como tal, colaboramos em parceria com o todo o mercado para maximizar todas as oportunidades, em Portugal e no Estrangeiro.
Se procura alguma das situações referidas em cima não hesite em contactar-nos. Teremos o maior prazer em ajudá-lo neste seu e, agora nosso, novo projecto.
Call us +351 933 083 460 or send us email diogo.baldaque@kwportugal.pt. DB KW Website DIOGO BALDAQUE | KW BELIEVE . National Kw Portugal network with 3.000 realtors and 25 market centers. Specialist team with local expertise. From people to people.
Visit us worlwide kwworldwide.com/en-US/regions